Welcome to Pink Mop Cleaning! By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. Introduction

“Pink Mop Cleaning” (hereinafter referred to as “we,” “us,” or “our”) provides cleaning services to residential and commercial clients. These Terms of Service apply to all service agreements, online bookings, and interactions with Pink Mop Cleaning.

2. Services Overview

We provide cleaning services as described in our service agreements, website, or promotional materials. All services are subject to availability and the terms outlined in the service agreement.

3. Eligibility

To use our services, you must:

Be at least 18 years old.

Provide accurate and complete information during booking.

Ensure safe access to your property for our cleaning team.

4. Booking and Confirmation

4.1 Booking

Bookings can be made via our website, phone, or email. All bookings are subject to confirmation by Pink Mop Cleaning.

4.2 Service Agreement

A detailed service agreement will outline the scope of services, pricing, and any special conditions. By confirming a booking, you accept the terms specified in the service agreement.

5. Pricing and Payment

All prices are provided in US dollars and are subject to applicable taxes. Payment is due upon completion of the service unless otherwise agreed.

Accepted payment methods include [list payment methods, e.g., credit/debit card

s, bank transfers, etc.].

Pink Mop Cleaning reserves the right to adjust pricing with prior notice.

6. Cancellation and Rescheduling

Customers must provide at least 24 hours' notice to cancel or reschedule a service. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee. Pink Mop Cleaning reserves the right to reschedule services due to unforeseen circumstances, with reasonable notice to the customer.

7. Customer Obligations

Customers must provide safe and unobstructed access to the premises during the scheduled service. Any hazardous conditions or health risks must be disclosed prior to the service. Personal belongings and valuables should be secured.

8. Limitations of Liability

Pink Mop Cleaning is not liable for pre-existing damage, normal wear and tear, or loss of personal items. We are insured for accidental damage caused by our staff during the service. Any claims must be reported within 24 hours of service completion.

9. Satisfaction Guarantee

If you are not satisfied with our services, please notify us within 24 hours. We will make reasonable efforts to address your concerns, including a complimentary re-clean if necessary.

10. Termination of Services

We reserve the right to terminate or refuse service for reasons including, but not limited to:

Violation of these Terms of Service.

Unsafe working conditions.

Non-payment or payment disputes.

11. Intellectual Property

All content on our website, promotional materials, and communications is the intellectual property of Pink Mop Cleaning and may not be used without our written consent.

12. Privacy Policy

Your personal information is collected solely for service delivery and is managed in accordance with our Privacy Policy. We do not share your information with third parties without consent.

13. Changes to Terms of Service

We may update these Terms of Service at any time. Changes will be effective upon posting on our website. Customers will be notified of significant updates.

Contact Us

For any questions or issues regarding these Terms of Service, please contact us:

Email: [email protected]